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Terms of Use

HomeTerms of Use

Welcome to the Maclean Bay Wines website. By visiting our website, you are agreeing to comply with and be bound by our terms of use and by Australian law.

The written and visual content found on this website is general, may contain inaccuracies and errors and is subject to change or correction at any time, without notice or comment. 

Maclean Bay Wines (Maclean Bay) and any of our third-party suppliers or partners do not provide any warranty or guarantee about the accuracy, completeness or suitability of the information found on this website or on any third-party websites that we link to. 

We are excluded from any liability for any inaccuracies or errors to the fullest extent permitted by Australian law and you agree to use this website and its information, at your own risk and take full personal responsibility in doing so. 

The content (visual, print, typographic, web design and otherwise) is owned by Maclean Bay and unauthorised reproduction is prohibited. 

Beyond these terms of use, your use of the Maclean Bay website and any dispute arising from its use is subject to Australian law. If you disagree with any of these terms of use, please exit the website immediately.  

Under the Liquor Licensing Act 1990 it is an offence: For liquor to be delivered to a person under the age of 18 years. Penalty: Fine not exceeding 20 penalty units. For a person under the age of 18 years to purchase liquor. Penalty: Fine not exceeding 10 penalty units. 

Licence Number 80697

Pregnancy Warning: Alcohol can cause lifelong harm to your baby. Please enjoy responsibly and Drink Wise.

Buying our wine 

• You must be 18 years of age or older to shop on our website or to take delivery of our wine. 

• Our wines are for personal use only and not for resale. 

• Orders are by credit card only. 

• Shipping costs will be applied at checkout. 

Refunds, returns and shipping 

• Wine that is damaged during transit will be replaced. Please contact us as soon as possible. 

• No refund or exchange is offered for change of mind or if the wine is not to your personal taste. 

• Wine is a perishable product and must be stored correctly which you take personal responsibility for.

• Shipping can take up to 21 business days from the date of dispatch (excluding WA orders which may take longer). 

• Please contact us directly to discuss wholesale purchase. 

Wine club terms and conditions 

• You must be 18 years of age or older to join our wine club.

• Our wines are for personal use only and not for resale. 

• At the time of joining, payment will be taken and you will receive your first order to activate your membership. Following that, and thereafter, you will be on the recurring payment plan prescribed by each wine club (Maclean members: two payments a year; Bay members: three payments a year).

• To exit our wine club you must let us know by email at least two weeks before dispatch.

• To change the mixture of wines in your wine club order you must let us know by email at least two weeks before dispatch. 

Maclean members:

o 15% discount (discount applies to the current price as stated on this website; prices are subject to change without notice).  

o Customer will be charged and will receive their first 12+ wines upon joining the club and again on 1 May and 1 November, ongoing. 

o 12+ wines delivered, at least twice a year (minimum 24 bottles per year).

o Free freight.

Bay members

o 10% discount (discount applies to the current price as stated on this website; prices are subject to change without notice).

o Customer will be charged and will receive their first 6+ wines upon joining the club and again on 1 May, 1 August and 1 November, ongoing.   

o 6+ wines delivered, at least three a year (minimum 18 bottles per year)

o Free freight